Last week, my cousins wanted to buy two micro SD cards for their smartphones and naturally considered being the tech-savvy guy who knew a bit about where to get these items at a great price, I was asked to place the orders.
First, being a fan of eBay India (ebay.in), I searched for Transcend Memory Card Micro SDHC 16GB Class 4 and the best price from sellers were Rs 420 and Rs 450. So, I went to Amazon.in which is being promoted on a large scale after its launch in the country.
On Amazon, the best prices for Transcend Memory Card Micro SDHC 16GB Class 4 were Rs 398 and Rs 399 with free delivery for Bangalore city. There were some 30 plus sellers selling the same item. So, I immediately placed the order for two cards from one seller and even pay it in advance. Got a SMS notice on my mobile and email as well telling me that the order was confirmed.
Now, the weird part is coming up.
1. Soon after some 1 hour, I got a message on my email telling me that the order has been cancelled.
Greetings from Amazon.
In an effort to provide customers with great prices, sometimes the quantity is limited to ensure that all customers have an opportunity to order products that have low prices and high demand. Due to this, the following order has been cancelled.
We appreciate your cooperation, and thank you for choosing Amazon.in.
If you have any questions or concerns, you may contact an account specialist by writing to firstname.lastname@example.org.
a) Why would they restrict sale of micro SD card to one per customer if the seller has more item to sell?
b) What business logic tells the marketing department at Amazon India that micro SC cards will soon run out and that they are doing great service to people by giving them one piece each to every registered members of their website? Has micro SD card become essential items like rice or tomatoes and that they are restricting the number of items sold to one customer?
2. Upset with their restriction, I tried to order in an ingenious manner by placing one micro SD card each from two sellers. This time choose the Cash on Delivery option and it came through like the previous order. Order was made and again cancelled automatically by the so called ‘Account Specialist’.
3. Left with no other option, I finally place an order for one micro SD card and voila, order was accepted and the item has been despatched. But, I’m yet to receive it.
4. Yesterday, I thought i will now place an order for the same product from different seller and the “brilliant” Amazon system automatically reminded me that I had already purchased the same item and I’m no long eligible to purchase it!!!! What the ....heck! Does Amazon India think it can police people from buying memory cards? What happens if one of my family member needs another card? It looks like they are automatically saying, “Dear customer... please buy it from eBay or Flipkart!”